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Have a question not listed here?
Send your inquiry's to Support and our support staff will get your answers!
How do I connect a database to my website?
Sending an email request to Support and requesting the connection will start the process. Support will create a directory in your home page root directory that you can FTP to and upload your database. Once this is complete, using your ASP scripts for script reading and writing to the database would then be your next step.
Using Digital Oxygen secure method of protecting your Database from people downloading all of your site information, an FTP program is needed. Your protected Data Base is stored at another location on the server and "linked" to your site. Your database is stored by our support group in a directory called "Database" off of the root of your home directory on your website. Using an FTP Program is the only method of getting to this "secure" directory.
Your Database Directory called "Database" can be accessed by connecting to your website with an FTP Program and doing a "Change Directory" to the directory called "Database". From this directory you can upload or download your website database
What is FTP (File Transfer Protocol)?
FTP (File Transfer Protocol) is a method of transferring files from one computer to another. Using an FTP Program such as WS_FTP (For Windows) from IPSwitch.Com will allow you to upload your created HTML pages and or databases to your website server. FTP is only one method of uploading your edited database files to your webserver, many people use HTML Editors that do both uploading of files and HTML Editing, programs like Microsoft FrontPage or Microsoft Intedev. There are several software packages utilized to edit and maintain a website and are known as HTML Editors.
Not all HTML Editors have the FTP Capability however.
What is an HTML Editor?
An HTML Editor is a software package used to edit HTML (Hyper Text Markup Language). Microsoft Front Page and Microsoft Interdev are HTML Editors. There are many HTML Editors on the Market today some even free to the public. Microsoft Front Page is one of the more widely spread HTML Editors utilized today for general Web Page design. Microsoft Interdev (For the Novice) is more of a developing tool used to write HTML and ASP Scripts.
How do I connect more than one domain name to my current website?
If you currently have more than one domain name you would like to "Point" to your primary website, Digital Oxygen support team can configure this for you. Send the domain name information to Support and they can make the appropriate DNS Changes to point your other Domain name(s) to your current site. Depending on the Package you have purchased from Digital Oxygen "Pointer" may be limited.
If you registered your domain name, you will need to update the Domain Name Server information to point to Digital Oxygen DNS Servers. If Digital Oxygen is managing and or has registered your domain name(s), we can make all the changes for you as needed.
How do I manage my website Email Accounts?
If you have a website with Digital Oxygen you also receive our email services. With the email services you can create multiple email accounts to go with your website such as support@yourdomain.com or yourname@yourdomain.com. You can add these accounts using the administrative website for your email account setup.
To manage these accounts you go to mail.yourdomain.com and enter your admin login ID and password. The Email administration tool will allow you to create, remove, reset passwords for your mail accounts. More in depth instructions on managing these accounts are located in the mail administration tool once you have successfully logged in. Remember, if you ever need any assistance with the email configurations you can always contact our Support Team!
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Last Updated by: Mike Phillips
3/13/2008 4:06:59 AM
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